Returns & Exchanges

We are happy to change the size of the product. For products at normal prices, within 14 working days from the date of receipt. You must contact Customer Service at Returns must be sent by registered mail in its original condition.

Please make sure to mark the returned shipments as 'Returned Goods' are clearly displayed on any customs or postal form.

Shipping and packaging costs The customer is responsible for their own expenses. And we ask for the shipping cost again for returning the product to the customer.


If you wish to request a replacement Please email us at with your name, address and original order number This will be in the order confirmation received at the time of purchase. We will contact you within 24 hours.

Securely wrap your items to avoid damage during shipping back to the company address. (Please note that we cannot accept the item if it was damaged during shipping.)

Send your package back to JANESUDA OFFICE:

80/10 Soi Ekkamai 22, Klongton Nue, Wattana, Bangkok 10110

We recommend returning by courier. Save or deliver special Please note that we are not responsible for lost items during return to us.

Exchange Policy It will not affect the discounted product.